If you obtain your own hosting server, you'll have more freedom in regards to what you'll be able to install and run when compared with a shared Internet hosting account. With a shared service, you have access just to your own account, so you're not able to install server-side software. Although this is not a concern for most script-driven apps, there are several which have particular requirements and need specific software to be present on the hosting server either for some additional features or for them to work at all. If you have experience, you will not have any difficulties to run the machine, but if you don't, you may simply not have the competencies to handle everything and use the script apps which you want. If that is the case, you are able to use our Installation & Troubleshooting upgrade, so our system administrators can arrange everything for you and help you with any difficulties that you could come across.

Installation and Troubleshooting in VPS Servers

The upgrade can be acquired with all VPS server packages which we offer and you could add it either during the signup or anytime after via your billing Control Panel. It includes one hour of custom work on your server, so our admins can aid you with software installation or setup. They can furthermore troubleshoot any piece of software which you have already installed if it does not work properly, so you will not have to waste time to figure out what is wrong because they can help you in a very quick and skilled manner. Since this is a one-time upgrade, you can get it just when you need it and if a particular task takes a shorter period, the remaining minutes shall be available for the future and shall not be reset in the end of the month. This upgrade is useful if you are unable to do something on your own or in case you have our Managed Services upgrade, but the 30 minutes of custom work it includes are not enough for a certain task.

Installation and Troubleshooting in Dedicated Servers

You can add the upgrade to any of the dedicated servers that we offer at any time that you need it. In the event that you need any custom work from our administrators immediately after your server is set up, you may acquire the upgrade during the hosting server signup process, or when you need something to be executed later, you could add the upgrade from your billing Control Panel. The Installation & Troubleshooting service features one hour of work from our admins on your server, so in the event that you experience any difficulties to install a third-party piece of software or some app gives errors and does not work the way it is supposed to, our experts will be able to aid you in a very timely manner. If a task takes less than 60 minutes, the remaining time will be available for future tasks and you shall be able to see it inside the billing area. This upgrade is suitable if you do not have much experience with managing a server or if you use our Managed Services upgrade, but you exhaust the half an hour custom work it comes with.