Many users who begin using their very first hosting account, or switch companies, often have enquiries in regards to how given things are done or confront obstacles when setting up various things such as emails, website settings, etc. That’s the reason why, some web hosts have prepared documentation with the most common questions and problems so as to help their clients obtain information quickly and easily. Consequently, the client service staff representatives can spend more time on real issues that particular clients may be encountering, as the solution for the smaller things will be available online and clients will be able to easily solve them without having to contact the client support team. Having detailed documentation is really important, especially for new clients with no past experience at all, as the hosting service entails an abundance of functions and lots of individuals can become baffled about what action to take. A good knowledge base can both help you perform the operations that you need and acquaint yourself with how the web hosting service functions as a whole.

Extensive Online Documentation in Website Hosting

If you get a website hosting package from our company, you will be supplied with access to our exhaustive online help documentation where you will see info on pretty much everything connected to our hosting services. The topics cover anything from how to set up an email account on your feature phone, to how to accomplish various things using an .htaccess file. The articles are written in a simple-to-comprehend manner and feature step-by-step guides on how to complete a specific operation within your Hepsia Control Panel. You can also find info that is not directly connected to Hepsia, for instance one that concerns Internet applications on your desktop PC. The complete list of articles will be available in the Control Panel’s Help section, but those that are applicable to a certain section can be accessed on the spot. Considering the fact that we have covered as many topics as possible, you’ll be able to discover virtually everything about your account.

Extensive Online Documentation in Semi-dedicated Servers

We’ve prepared an in-depth online knowledge base for all our present and potential clients, so if you order a semi-dedicated server plan from us, you’ll be able to find any info that you are looking for at any moment. We have a ton of informational help articles, which will help you better understand what is happening in your semi-dedicated server account – "What’s PHP?" and "What are file access permissions?" are simply two instances. Our elaborate guides will help you accomplish anything you want – extract the contents of an archive, import a MySQL database, redirect a domain, etc. On top of that, we also have troubleshooting instructions, which will enable you to find out what spurs a given problem and the probable solutions for it. If you’re not able to send e-mail messages or your domain name opens a 500 Internal Server Error message, for example, you can examine our knowledge base and fix the issue in no time. The articles can be accessed through any Control Panel section, as well as through the all-encompassing Help section.