A 60 mins Ticket Reply Warranty
Our team of qualified professionals will do their best to answer to your assistance tickets in less than 1 hour. If, however, the issue you have stumbled upon demands help from our Admin =Team,= we’ll forward the ticket to the person on shift and will submit a note to inform you.
Expert Customer Help Service
We’ll be on–line for you round the clock to deliver useful information and customer support as well as to help you with any problem that you could encounter when managing your virtual server. We can assist you with all pre–configured programs, including your Operating System, server management panel (with respect to the VPS type) and the Online Control Panel produced 100% by us.
An Intuitive Help Zone
A detailed and constantly updated article base is built into our in–house built Online Control Panel. It provides quick tips about how to conduct all the primary website administration duties. The Help zone offers you comprehensive how to content articles and step by step video guides. You can reach the Help area by clicking on the Help or Video buttons in the right side of each Control Panel section.