A 99.9% Server Uptime
We have built our website hosting system using stable hardware and heavily customized software. Our system administrators have installed a tweaked version of Security–Enhanced Linux on all our physical machines to ensure the highest level of security and dependability. We’ve installed several DDoS prevention tools coupled with highly effective firewall software to make sure our internal network is unassailable and secure.
Our website hosting plans come with a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, our guarantee remains unchanged.
A 99.9% Network Uptime
If you want to supply an exceptional hosting service, you can rarely depend on the default network configuration in a datacenter. We’ve set up our very own custom internal network to ensure a supersonic connection speed with the rest of the world.
And thanks to this, irrespective of which data center facilities you choose: our data center in US, our data center in UK, in our data center in FI, in our data center in Eastern Europe or our data center in AU, you can enjoy an assured 99.9% network uptime. And this guarantee is valid for all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
While we have done just about everything to lessen all possible risks with our cloud hosting plans and even though we provide first–rate client support, there are cases when the client is just not satisfied with what we have to offer. Or he has to upgrade to a more robust web hosting service, like a VPS server or a dedicated server.
For this reason, we offer a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you’re not completely happy, we will give you your money back.
24/7 Technical Support
If you’ve ever had to wait around for hours to get a reply, you’re probably aware of how annoying this can be, even more so when your website is on the line. This is why our company offers you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our technicians will be here and they will respond to you in under an hour. And the best thing is that their average ticket response time is under twenty minutes!